Hello, I'm FaunFlora.
Refund policy: All sales are final unless otherwise specified by seller. If there are issues or refunds are required, please contact your seller who must email support@monsterax.com to make adjustments if necessary.
Policy: • I ship Mondays and Tuesdays • I will hold plants up to 10 days, please check in before purchasing if you would like to request to hold • I cannot be held responsible for damages or delays caused by shipping services. I pack with care and recommend 1 or 2 day shipping via air.